# Plumbers In Cheltenham

> Licensed local plumbers serving Cheltenham, Beecroft and North Epping - same-day service, 24/7 emergency response, fixed pricing, and the right part on the van because of what you told us on the phone.

## Key details
- Last updated: 30 August 2026
- Phone (24/7): 1300 381 569
- Email: info@plumbersincheltenham.com.au
- Website: https://plumbersincheltenham.com.au
- Service area: Cheltenham, Beecroft, North Epping
- Hours: 24 hours a day, 7 days a week, including public holidays
- Operator: Dr Energy Pty Ltd, trading as Dr Energy Electrical & Plumbing Services (ABN 40 679 445 884, NSW Plumbing Licence 368473C)
- No public street address: this is a service-area business that travels to the customer.

## What we do not take on
- We are plumbers and gas fitters. We do not do asbestos removal. Where a job requires cutting into material that may contain bonded asbestos, the removal is referred to a licensed asbestos removalist before we continue.
- We do not do roof replacement, tiling, waterproofing membranes as a standalone trade, or electrical work beyond disconnection and reconnection of the systems we install.
- We do not quote plumbing sight-unseen on a job that needs a camera or a pressure test. Where a phone diagnosis is not honest, we say so.
- We do not service commercial kitchens, industrial process pipework, or fire services.
- We do not charge an after-hours surcharge that was not disclosed on the phone before attending.

## Services
- 24/7 emergency plumbing - burst pipes, major leaks, sewage backups, gas smells
- Parts availability checked before a visit, at no charge
- Blocked drains - clearing, jetting, CCTV camera inspection, access points located
- Pipe relining, surveyed and measured before the liner is made
- Leak detection and burst repair, with the correct fitting brought rather than the nearest one
- Hot water repairs and replacement, planned from the compliance plate
- Gas fitting, appliance connection and compliance certificates

## Hot water brands serviced
Rinnai, Bosch, Rheem, AquaMAX, Dux, Vulcan, Solahart and Stiebel Eltron. Serviced as an
independent licensed plumber, not as an agent for or endorsee of any manufacturer.

## Why customers choose us
- Local team - most genuine emergencies reached within the hour
- Fully licensed and insured (NSW Plumbing Licence 368473C, verifiable on the NSW Fair Trading register)
- Upfront, fixed quotes agreed before work starts
- Lifetime workmanship warranty, in writing

## Local knowledge (Cheltenham specifics)
- **The defining local fact: there is nowhere in Cheltenham to buy a part.** The suburb is small and almost entirely residential. **The railway station opened in 1898** and the housing that grew around it **never developed a commercial centre**, so there is no shopping strip, no hardware store and no plumbing supplier anywhere in it.
- **The practical result is that whatever a job needs has to arrive on the van.** There is no nipping out for a part, which makes the phone call do more work here than it does in most suburbs.
- **The second visit is the expensive one, and it is very frequently avoidable.** What decides it is four things: make, model, age, and what the fitting actually looks like.
- **A photograph is worth more than a description**, because it carries the fitting type, the material and roughly the age all at once, and none of those three survive a phone description intact. Thirty seconds of phone camera regularly saves a return trip, and the return trip costs the customer a morning.
- **Hot water starts with the compliance plate.** The label on the side of the unit carries the make, model, capacity and a date, usually at eye level. **Elements, thermostats and anodes are model specific rather than universal**, so the plate is what decides which parts come on the van. The date also settles the age argument, which everybody guesses at and nobody guesses accurately.
- **Some parts no longer exist.** Past a certain age manufacturers stop supplying components, and at that point repair is off the table however sound the rest of the appliance is. **That is a much better thing to hear on the phone than after somebody has spent twenty minutes at the property.** Send the make and model and we will check it for nothing.
- **On gas appliances there are no substitutes.** Components are specified for that appliance, and improvising one on something that burns gas inside a house is a different job with a different risk. We will not do it, and anybody who offers to has told you something.
- **A liner is made to the run.** Length, diameter and the bends it has to negotiate all come off the camera survey, and those measurements are what get ordered. **Relining is genuinely a two-stage job**: survey and measure, prepare the material, then install. Anybody promising both in one appointment is either carrying something that happens to fit or leaving part of the story out.
- **Drains: four answers decide the visit.** Which fixtures and whether it is one or all of them, how long it has been going, whether it has happened before, and whether there is an external access point and where. A cable, a jetter and a camera are three separate pieces of equipment and only some of them travel on any given day.
- **Not knowing an answer is still useful.** Telling us you do not know where the access point is means we allow time to find it. The expensive version is nobody realising the question needed asking.
- **The honest limit, stated plainly: nobody carries every part for every appliance.** Where a second visit is genuinely unavoidable, we say so before the first one rather than at the end of it.
- **This is a deliberately small service area:** Cheltenham, Beecroft and North Epping. Three suburbs named honestly rather than half of Sydney listed.
- Sydney's water is soft, so a failed hot water system here is a spent anode or element rather than limescale.

## Key pages
- [Home](https://plumbersincheltenham.com.au/): service overview, entry pricing and service area
- [Blocked drains Cheltenham](https://plumbersincheltenham.com.au/blocked-drains): the four answers that make it a one-visit job
- [Hot water systems Cheltenham](https://plumbersincheltenham.com.au/hot-water): photograph the plate, and the sizing tables
- [Burst pipes and leak repairs Cheltenham](https://plumbersincheltenham.com.au/leaks-burst-pipes): water off, then take the picture
- [Pipe relining Cheltenham](https://plumbersincheltenham.com.au/pipe-relining): the survey is the measurement, not a formality
- [Gas fitter Cheltenham](https://plumbersincheltenham.com.au/gas-fitting): parts availability, connection and compliance certificates
- [About us](https://plumbersincheltenham.com.au/about-us): licence, insurance and who operates this site
- [Contact us](https://plumbersincheltenham.com.au/contact-us): phone, hours, service area map and callback form

## General pricing (entry figures, published on the homepage)
- Getting a van to your door: $0 booked through this site (call-out fee waived), otherwise up to $180
- Daytime hourly rate across the Sydney market: $100-$150 (this is the market rate, not how we quote)
- After hours, weekends and public holidays, market hourly loading: $180-$250
- A typical repair: $250-$700
- We quote per job, not per hour, and the fixed price is agreed in writing before work starts.

## Typical pricing by service
These are indicative 2026 Sydney ranges published on the site, not quotes. Every job is
individually quoted at a fixed price in writing before work begins.

Blocked drains
- Clear a blocked drain: $150-$400
- Camera inspection: $250-$450
- Jetting a stubborn line: $400-$700
- Locate and mark a defect: $250-$500
- Written findings: included

Burst pipes and leaks
- Emergency make-safe: $250-$500
- Leak detection: $300-$600
- Burst pipe repair once located: $400-$1,200
- Flexible hose replacement: $150-$350
- Written findings: included

Pipe relining
- Camera inspection: $250-$450 (credited against the reline if you proceed)
- Sectional patch: $900-$2,200
- Full run reline: $3,500-$7,000
- Root cutting or descale before lining: $400-$900
- Written scope: included

Hot water
- Diagnose and repair (element, thermostat, valve, anode): $250-$650
- Electric storage replacement in the same position: $1,400-$2,800
- Continuous flow: $1,900-$3,500
- Heat pump: from $3,200
- Assessment before any replacement is quoted: included

Gas fitting
- Leak test and make safe: $200-$450
- Appliance connection to an existing point: $250-$550
- New gas point: $450-$1,200
- Supply, route or flue assessment: $180-$350
- Certificate of Compliance: included on every gas job

## Reviews disclosure
The Google reviews shown on this website belong to Dr Leak Plumbing, a sister plumbing brand
run by the same people with the same licensed crews. They are not reviews of this brand name.
This is disclosed on the site rather than presented as reviews of Plumbers In Cheltenham.