Cleared the same day where we can, and with the right equipment already aboard, because in this suburb whatever the job needs has to arrive with the plumber.
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Clearing a drain is not one job with one tool. A cable, a high pressure jetter and a camera are three separate pieces of equipment, and which of them is on the van when we pull up is decided entirely by what was said on the phone.
In most suburbs getting that wrong is an inconvenience, because somebody drives twenty minutes and comes back. Here it is a return visit, because there is nothing in Cheltenham to collect and nowhere to collect it from.
So four questions, and none of them are technical. Which fixtures are affected and whether it is all of them or one. How long it has been happening. Whether it has done this before. And whether there is an external access point and roughly where it is.
Not knowing an answer is fine and it is still useful. Telling us you do not know where the access point is means we allow time for finding it. The expensive version is when nobody realises the question needed asking until somebody is already standing in your laundry.


Say so rather than guessing. Knowing that you do not know is genuinely useful information.
A cable, a jetter and a camera do different jobs and travel separately.
Which one comes is decided before anybody leaves.
A single slow fixture and a whole house behaving badly are different problems.
It is the first thing worth establishing and the easiest to check.
Once is an event. The third time is a defect describing itself.
Say so, and the camera comes on this visit rather than the next.
From outside it is quick and nothing indoors is touched.
Without one it takes longer and costs more, and we would rather say that up front.
The largest single cause of what we clear, whatever the box claims.
They stay intact and gather everything that follows.
Fixed price agreed before anything starts. These are indicative 2026 ranges.
Through an existing access point where the property has one.
The recording is yours regardless of what it shows.
For what a cable alone will not shift.
Found and marked, so nobody has to look for it again.
What was found, what caused it, and what we would do next.

Which fixtures, how long, has it happened before, and where the access point is. A minute on the phone, and the van gets loaded accordingly.

With whichever tool the answers pointed at, through an access point where there is one.

So the cause is on record rather than described, and you can see it yourself.

Including when the honest answer is that the pipe is sound and nothing further is worth doing.
Ring and a licensed plumber picks up. We can be moving toward you while you are still talking.
Call 1300 381 569
Four things, and they take a minute. Which fixtures are affected, whether it is all of them or one. How long it has been going on. Whether it has happened before. And whether there is an external access point and where. Those four answers decide what equipment comes off the van.
It does here more than in most suburbs, because there is nowhere in Cheltenham to go and get anything. A cable, a jetter and a camera are three different pieces of equipment, and which of them is on the van when we arrive is decided by what you said on the phone.
That is a perfectly normal answer and it is still useful, because it tells us to allow time for finding it. It is the not knowing that we did not know that costs everybody a return visit.
Wipes, comfortably ahead of everything else, whatever the packet says. They do not break down, they snag inside the pipe and they collect everything behind them. Fat and hair make up most of the rest.
Yes, while it is still information. A line that is gradually slowing has usually lost fall or is accumulating something, and both cost less to deal with beforehand.
Yes, and keep it. It is the evidence behind whatever gets recommended, and footage of a sound pipe is as useful an answer as footage of a defect.
Clearing a blocked drain is $150 to $400. A camera inspection is $250 to $450. Jetting is $400 to $700. Locating and marking a defect is $250 to $500, with written findings included.
Which fixtures, how long, whether it has done this before, and where the access point is. Four answers, one minute, and it usually becomes a single visit.
Cleared, filmed, and told plainly what is actually down there.
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